About Us
Promacel coordinates property and facilities services for businesses and organisations that own, occupy, operate or manage property and premises, including property professionals, commercial organisations and other site operators.
Promacel coordinates one managed client relationship for property cleaning, from end-of-tenancy and pre-tenancy work to regular scheduled and communal-area cleaning.
Services may be delivered by independent subcontractors selected for each requirement. Promacel remains the client's contractual and operational point of contact unless otherwise agreed in writing.
PROMACEL was created around a simple idea: every PROperty should be MAintained with Care, every service delivered with Excellence, and every improvement made with Longevity in mind. The name reflects the principles behind the service: property care, dependable maintenance, high standards and work intended to support the property for the long term.
What that means in practice
One accountable contact
A single route for requests, questions and escalation, rather than chasing individual providers.
Clear scope
What is and is not included is set out in your written quotation before work is arranged.
Selected providers
Work is arranged with suitable independent providers selected for the requirement, location and scope.
Managed communication
Promacel coordinates the job and keeps you updated through one channel.
Completion records
Completion information is provided where this has been agreed in advance.
Tell us what the property needs
Share the service required, property type, location and preferred timeframe. Promacel will review the requirement and confirm availability and the information needed for a quotation.